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Cancellation Policies

We understand that life happens fast some times and we have proven ourselves to be a compassionate and understanding business. We thank you for honoring the time that Lois Anne invests in preparing for all of her offerings. 

Readings

Clients can cancel without penalty by informing us at 5 days before their scheduled appointment. To cancel or reschedule, please reach out via text at 410-491-3053 or email at thecottagewithloisanne@gmail.com.

 

Cancellations made with less than 5 days' notice and without rescheduling, will result in the forfeiture of your deposit.

 

In the case of a 'No Show' for your appointment, the deposit will also be forfeited.

 

If Lois Anne needs to cancel your appointment, she will notify you promptly and will assist you in rescheduling or provide a refund of your deposit.

 

All refunds will be processed using the same payment method as the original transaction.

Events/Classes

Due to limited seating, please cancel via at thecottagewithloisanne@gmail.com at least 5 days before your scheduled event or class. We understand that unforeseen circumstances can occur, and we are happy to issue a full refund.

 

Cancellations made less than 5 days in advance will receive a credit for future use at the Cottage. Unfortunately, cancellations the day of the event will not be refunded or credited. If you cannot attend, you may transfer your spot to a friend.

Exceptions

Lois Anne reserves the right to waive any fee or penalty assessed for any reason she deems sufficient and reasonable.

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